“Our upstairs air went out while we were on vacation. When we returned I called and within 2 hours we had air again. I would highly recommend Eldridge.”
“My a/c stopped working on Wednesday evening. I called the company at 8am on Thursday morning by 9:50 am my a/ c was fixed! This is a great company and the employees are very knowledgeable, and polite. A big thank you to the company and Gary for your help.”
“These guys are great. Raymond came out within a few hours on a Saturday when the AC went out on July 5th with my wife in her 3rd trimester and got it fixed. He could have easily just sold me on a whole new unit as it’s over 20 years old, but he did thorough inspection and was honest that the machine was doing well just needed a new fan motor and got it done. Blake and Kevin came out the next day to clean the unit and gave usefulness tips on using thinner air filters this time of year to allow the unit pull air better. I’ll be using Eldridge in the future.”
“Tammy called and reminded me that it was time for my HVAC semi-annual check-up. We scheduled a time and the technician called prior to his arrival. He introduced himself as Blake Groce and the time of arrival was set. Blake arrived as agreed upon and began work. He cleaned the coils on both outdoor units and removed accumulated leaves and muck from the floors of the units. Blake Groce installed surge protectors on both HVAV units. He covered his shoes before entering the house. Very professional, thorough, and polite.”
Dear William,
Thank you for taking the time to share your feedback. We truly appreciate your detailed review of your experience with our team, and we’re especially glad to hear that Blake provided professional, thorough, and courteous service during your HVAC maintenance.
Thank you again for your kind words, and for trusting us with your HVAC needs.
“Just wanted to say what a fine employee you have Eldridge service. Blake Groce did a great job and a real nice guy too. I’m very impressed and he represents your company well. Hire more like this young man.”
“That time of year to renew my service contract. I usually don’t buy service contracts but with Eldridge service it’s money well spent. They come out twice a year to clean and inspect my Carrier air unit. It’s well worth it and I don’t have to worry about it. With the service agreement you get other perks too. Thank you Eldridge Service.
Tracy S.”
“I wanted to share the excellent customer service that Blake Groce provided today. He was here to do our 6month check up on our unit and he was nice professional and listened to our concern's. He also recommended a surge protector for our unit which we have installed in Oct during our next check up. Keep up the excellent work and give Blake a raise.”
“As always, great service. Nice not to worry about what kind of service you may get. Thanks Eldridge Service.”
“yall got to my grandparents house within an hour and Raymond had us fixed up by 5pm he was very knowledgeable and explained what was wrong and the steps he wad taking to fix it we were so happy with his service then today we had Colby come out and do a cleaning of our unit and he was so thorough and checked everything making sure everything was working correctly ..Raymond and Colby did such wonderful jobs and my grandparents were very pleased with both of their services..Thank you Eldridge ❤️”